FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Question 1- Are you factory or trading company?

We are factory.

Question 2- How about the warranty of your products?

5 years for cartridge and 2 years for surface plating.

Question 3- What’s your payment terms?

By T/T, 30% deposit and the 70% balance to be paid before ship out from JOOKA factory.

Question 4- How long is your production time?

It depends on the quantity of your order. Usually, it takes 30-35 days after we receive your deposit. While for large order, we can work over time to catch up your shipment.

Question 5- How can I get samples?

We are honored to offer you samples. The samples can be send by DHL or other international express you want.

Question 6- How about your packing and shipping?

bfeqsad

Certificate